This privacy policy explains how South Rings Energy Ltd collects, uses and protects the personal information you give us through this website. It was last updated in August 2026.
Who we are
South Rings Energy Ltd, 27 Dollywaggon Way, South Rings Business Park, Bamber Bridge, Preston PR5 6EW. Telephone 01772 287053. Email [email protected]. We are the data controller for the information described below.
What we collect
When you complete an eligibility check, contact form or grant application on this website we ask for:
- your name
- your telephone number and email address
- your home address or postcode
- whether anyone in your household receives a qualifying benefit
- any additional details you choose to tell us about your property or heating system
Our web server and website software also record standard technical information such as your IP address and browser type, which is used for security and to keep the site working correctly.
How we use your information
- to reply to your enquiry
- to check whether your household is likely to qualify for a government-backed energy efficiency grant
- to arrange a free, no-obligation survey of your property
- to process and administer a grant application on your behalf
- to keep records of the work we carry out
We do not sell your personal information, and we do not use it for automated decision making.
Who we share it with
We share your details only with the organisations needed to deliver the service you have asked for, for example the energy supplier or funding partner administering the grant scheme and the installers carrying out the work. We may also share information where we are required to do so by law or by the rules of the scheme under which the work is funded.
How long we keep it
We keep enquiry and application records for as long as we need them to provide the service, to meet the record-keeping requirements of the grant scheme, and to comply with our legal and insurance obligations. After that they are securely deleted.
Cookies
This website uses a small number of functional cookies that are needed for the site and its forms to work. We do not use cookies to build advertising profiles. You can block or delete cookies through your browser settings, although parts of the site may then not work as intended.
Your rights
Under UK data protection law you have the right to ask us for a copy of the personal information we hold about you, to have it corrected or erased, to object to or restrict how we use it, and to withdraw your consent at any time. To make a request, contact us on 01772 287053 or at [email protected].
If you are unhappy with how we have handled your information you can complain to the Information Commissioner’s Office at ico.org.uk.
Changes to this policy
If we change how we handle personal information we will update this page.